Product Owner

Cornelius, NC and various unanticipated locations throughout the U.S.

IT

Full-time

ID: 11850

Duties:

• Develop and handle product strategies and roadmaps for digital-transformation initiatives. 

1. Design the end-to-end Digital Banking modernization roadmap, using an API-first approach and a shared data model to connect core-banking systems, ACH/Wire processors, and real-time rails like FedNow and RTP.
2. Own and create product release plans in Jira Advanced Roadmaps that balance feature delivery with technical debt remediation and platform reliability (SLO/error-budget aware).
3. Partner with business, enterprise architects and engineering teams to align roadmap with product modernization goals (microservices, cloud-native, Open Banking APIs, containerization, CI/CD, ISO 20022).

• Conduct market and user research to identify customer requirements, industry trends, and competitive products.

1. Analyze industry and regulatory trends such as ISO 20022 migration, NACHA rule changes, and instant-payment interoperability to ensure the roadmap aligns with compliance, scalability, and modernization goals within the cloud native payments ecosystem.
2. Evaluate fintech third-party product integrations for fraud (RSA, Threatmatrix), KYC, identity, analytics through API feasibility and security assessments
3. Research emerging technologies in digital banking such as AI-driven analytics, predictive alerts, and digital communication interfaces to identify market trends that enable proactive customer engagement and real-time banking notifications.

• Translate business requirements into product specifications, user stories, and acceptance criteria.

1. Work with architects and engineers to break complex business requirements into OpenAPI-based API specs, canonical data models, and sequence/state-machine workflows, kept aligned with enterprise architecture and payments standards (ISO 20022, NACHA, FedNow, RTP).
2. Write and rank user stories in Jira/Rally with testable acceptance criteria that includes both Functional Requirements (Payment initiation → validation → posting → alerts) and Non-Functional requirements (like throughput, p95/p99 latency, and security controls (OAuth2/mTLS).
3. Maintain up-to-date expertise in payment standards and author field-level mapping specifications from legacy formats (MT103, NACHA) to ISO 20022 (pain.001, pacs.008, camt.054), including transformations and validation rules.
4. Translate architecture/technical debt issues into measurable business outcomes and backlog items, ensuring modernization priorities support UX, regulatory adherence, and secure-by-design principles.

• Coordinate with engineering, design, marketing, and customer-success teams to deliver software products using agile methods (Scrum, Kanban).

1. Define, evaluate, and realign MVP scope with Agile technical leads prioritizing features and user stories using SAFe practices WSJF (Weighted Shortest Job First) within Scrum/Kanban while balancing technical feasibility with functional acceptance for incremental delivery.
2. Lead Product Software Life Cycle activities through Agile ceremonies like PI Planning, Iteration Planning, Daily Stand-ups, Review and prioritize QA reported defects, Review the test results from QA and accept the User stories, System Demos, and Inspect-and-Adapt session in alignment with SAFe principles.
3. Create wireframes and partner with UX/marketing to ship responsive, WCAG-aligned interfaces using FIGMA.

• Define and analyze product KPIs such as adoption, ROI, and user engagement; use metrics to drive continuous improvement.

1. Work with data engineering to specify telemetry requirements, API event schemas, log fields, and ingestion pipelines followed by monitoring adoption, throughput/latency, and ROI via SQL queries and AI-assisted dashboards.
2. Collaborate with architecture/engineering to integrate ML models for user segmentation and feature adoption forecasting, manage the lifecycle with MLOps (training/validation, deployment, drift alerts, retraining) and use results to prioritize the roadmap and tune CX/performance.

• Prepare product documentation, updates, and presentations for leadership and stakeholders.

1. Produce BRDs and FSDs with clear, testable requirements, OpenAPI contracts, canonical data fields, and sequence/state diagrams so Agile teams can build exactly what’s intended.
2. Prepare and present release metrics, roadmap updates, and ROI analyses to senior stakeholders.

• Support product launch and adoption through beta testing, training materials, and customer onboarding.

1. Participate in UAT/beta testing with QA and pilot clients to verify end-to-end flows user experience and non-functional requirements (throughput, latency, security) executed through manual and automation testing frameworks before go-live.
2. Produce and govern API onboarding documentation, reusable data-mapping worksheets, and technical training for integration partners.
3. Provide source content to the technical writing team regarding product enhancements and ensure end-user guides are updated and versioned for every release.

Education: Must have a Bachelor’s degree in Computer Science or a related field.

Professional Experience: 10+ years in product management, with at least 5 years focused on digital transformation projects in tech, consulting, or enterprise software. Proven success launching products that enable organizational change, such as SaaS platforms for digital workflows or analytics tools.

• Technical Expertise: Strong understanding of digital technologies including cloud (AWS, Azure, GCP), AI/ML, APIs, DevOps, and data architectures. Experience with agile methodologies (Scrum, Kanban) and tools like Jira, Confluence, or Product board.
• Industry Knowledge: Familiarity with digital transformation frameworks (e.g., McKinsey's Digital Quotient, Gartner's maturity models) and sectors like finance, healthcare, or manufacturing undergoing rapid change.
• Soft Skills: Exceptional problem-solving, communication, and leadership abilities. Ability to influence without authority, manage ambiguity, and foster innovation in a fast-paced environment. Data-driven mindset with experience in A/B testing and user analytics (e.g., using Amplitude or Mixpanel).
• Preferred Certifications: Certified Scrum Product Owner (CSPO)/SAFe POPM.

Work location: Cornelius, NC and various unanticipated locations throughout the U.S.

Contact: Send your resume to hr@unisysinfotech.com or mail it to Unisys Infotech LLC, 20830 Torrence Chapel Rd, Suite 203, Cornelius, NC 28031.